May I reserve an item or put an item on Layaway?
Yes, and you've got options! Klarna is a service available for all items on Etsy to buyers from some countries. Additionally in-shop layaway is available for items over $100. Items between $100 and 300.00 may be set up on a two part, 30 day layaway. Items over $300 may be put on three part layaway plan, with length determined by value. Items over $1000 may be put on four part plan, typically for 90 days. Layaway cannot be combined with sale prices, coupons or other discounts. Customers may put more than one item on Layaway, but the prices cannot be combined to extend the duration.
There is a 2-hour waiting window on new listings before they may be put on Layaway or Reserve. You may write on a new listing to be put in the layaway queue.
The measurement look larger than the mode/dress form. Is this item pinned?
Yes, it is. All items larger than the form are pinned too represent their accurate fit and shape. We are careful to accurately represent the actual cut of the garment. Don't rely on the size of the model in any way.
I have an issue, may I return an item?
I allow returns or exchanges in only rare occasions - only when I have made an egregious error.
You must contact us with 48 hours of receiving your order if you have an issue, and if an exchange is approved, it must be sent within 48 hours after our communication. Items purchased and worn for special events may not be returned - we are not a rental facility. No refunds are issued based on issues with the fit of a garment, please measure carefully and feel free to make inquiries if you need help with sizing.
Vintage lingerie cannot be returned or exchanged, due to its intimate nature. Clearance items, items noted "as-is" and items sold on layaway may not be returned or exchanged.
Are Accessories Included?
Only accessories original to the piece and specifically described in the listing are included with purchase. All contrasting belts, necklaces, scarves or other items on mannequins or models are for inspiration only and are not included. All included pieces, including original self-fabric belts will be clearly and explicitly described in the listing.